AVID loses a customer for LIFE!

I despise Avid and their entire suite of tools.  I paid some $8K for a primo setup with Pro Tools LE v6.X as the starter.  I got it working and that says a lot.  a user shouldn't have to get it working.  I had key fobs, dongles, copy protection, registration, and a system so non-integrated it made my head spin.

I've been doing this for years, am a very senior QE and have worked at every place imaginable on the west coast, all great places.

Avid's software, policies and most of all their QA, stinks.

I do not think this is the fault of their QA as I am CERTAIN they tell them of every inconsistency and where it will not work before it is shipped, and it is obviously intentional that the software is shipped in this condition.

Buying Avid gear is like being involved with a music creation mafia.  Their stuff is designed not to keep pace with wherever you're going.  Instead, slowing you down to wait for them, and paying them to catch up.

They always blame Apple and this is a bunk excuse.  Let it go.  I am no longer willing to pay $300 for this update, $600 for that.  Oh New Version and maybe it'll be compatible, $300.  It's insane to have a rental system like this.

So now my crap is bricked. All I have is an expensive ok mixing console with the Digi 002.  There are better control panels and more open than this.  I'll sell it on eBay for $1.00  because it's nothing but a useless brick to me at this point.  It was supposed to be the center of my music creation and all it does is require me to pay attention to it, be careful with it, and be careful with any and all upgrades that my system needs to stay healthy and current.

If you cannot keep up with software revisions for your products, maybe you shouldn't be in this business.

I'll never buy anything from them again.  Ever.

A very dissatisfied Pro Tools LE w/ Digi 002 Mixer former user,

J